This document describes how we collect and use the personal data you provide to us. It also describes what type of data it is and what options you have to limit the use of such data, as well as the procedure to exercise your ARCO rights.

1. Responsible for the protection of your personal data

Dimaco Metalmecánica, S.A. de C.V., with address at Silao-Romita Highway Km. 3+100, Lucero de Ramales, Silao, Guanajuato, Postal Code 36283, Mexico, is responsible for the processing (use) of your personal data.

2. Person in charge of Data Protection

Name: Patricia Peña
Email: patricia.pena@dimaco-mx.com
Phone: +52 472 722 37 32 and +52 55 179 33 22 3

3. For what purposes do we collect and use your personal data?

Your personal data will be used for the following purposes:

• To provide the services and/or goods requested and/or contracted.
• To respond to your requests for information, attention and service.
• To evaluate the quality of the service we provide you.
• To archive records and files of the commercial or contractual relationship for monitoring future operations.
• Financial management, such as billing and collection.
• To comply with the obligations and commitments we have entered into with you.

Additionally, your personal data may be used for:

Promotion and marketing of products and services, offering you new products and services tailored to your interests and needs. To carry out periodic evaluations of our products and services in order to improve their quality. To notify you about new services or products that are related to those already contracted or acquired, newsletters and communications about our company.

4. What personal data do we obtain and from where?

For the purposes indicated above, we may collect your personal data in different ways:

• When you visit our website or use our online services.
• By landline or cell phone, including by electronic messaging.
• When you provide it to us personally.
• When we obtain information through other publicly accessible sources that are permitted by law (Telephone or business directories, websites, etc.).

Personal data that we collect

Contact information (Name, Email, Address, Telephone, Cell Phone) and Tax Information, such as Company Name or Name, RFC, Billing Address, Tax Status Certificate and, in special cases, the opinion of compliance by the SAT.

5. How to Access, Rectify, Cancel or Oppose the use and processing of your personal data (ARCO Rights) or revoke your consent for the processing of your data?

You have the constitutional right to Access and know the personal data that we have and the details of the processing and use of the same, as well as to Rectify and correct them if they are inaccurate or incomplete; Cancel and delete them when you consider that they are not required for any of the purposes indicated in this privacy notice, or that they are being used for purposes not authorized by you or the commercial or contractual relationship has ended, or, Oppose the processing of them for specific purposes.

The mechanisms implemented for the expeditious exercise of your ARCO Rights, as well as the deadlines, information and documentation that your request must contain, can be requested from the person responsible.

How to revoke consent for the processing of your personal data?

If you wish to revoke the consent you gave us for the use of your personal data, send your request to the person responsible.

6. Transfer of personal data

Your personal data will be forwarded in the terms indicated by the Law to third parties to comply with the purposes established in this Privacy Notice.

7. Modifications to the privacy notice

We reserve the right to make modifications or updates to this Privacy Notice at any time, to address legislative developments, internal policies or new requirements for the provision or offering of our products and services. These modifications can be provided to you by the person responsible mentioned here or you can consult them in this section.

Use of cookies, web beacons and JavaScript

Cookies are a small piece of information automatically sent by our website, which are stored in your browser. In this way, the website can consult this information to learn about the user’s previous activity and speed up some procedures such as maintaining the session or identifying which sections of the site you have already visited.

Web beacons together with web metrics JavaScripts allow us to store information about the usage patterns of our website. We inform you that we use these tools to obtain statistical information such as the following:

Type of browser and operating system, the Internet pages consulted, origin of the visit, the IP address of access, time spent on our site, among other statistical data.

Cookies, JavaScript and other tracking and tracing technologies can be disabled, however, disabling them may cause the website or some of its functionalities to not perform properly.

8. To whom can you file your complaints and claims for improper handling of your personal data?

If after having exercised your ARCO Rights before Dimaco Metalmecánica, S.A. de C.V. through the mechanisms established in this Privacy Notice, you consider that the response has been unsatisfactory or incomplete; or you presume that your right to protection of personal data has been violated by some conduct or action on our part; or has evidence that the processing of your personal data violates the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, you may file a complaint or claim with the IFAI. For more information, visit: www.ifai.org.mx